You should spend about 20 minutes on this task.

You have had a bank account for a few years. Recently you received a letter from the bank stating that your account is $240 overdrawn and that you will be charged $70 which will be taken directly from your account. You know that this information is incorrect.

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Write a letter to the bank. Explain what has happened and say what you would like them to do about it.

You should write at least 150 words.

You do NOT need to write your own address.

Model Answer 1:  

Dear Sir/Madam,

I am writing this letter in reply to a letter that I received from your bank a few days ago. In your letter, you indicate that $240 is overdrawn from my account that is why I will be charged by $70. However, I think this mistake is done by your employee or computing system.

As you know, I was staying in a rented house, and my freight goes directly to the house owner account from my account. Last month, I had changed my house; moreover, I wrote a letter to you for requesting not to vest the money anymore to the owner. I have got the acknowledgement from you of my application; but, nothing is done about this matter. Perhaps, this money is overdrawn from my account because one of your employees wrongly sends the money to my former owner.

However, I will request my earlier house owner so that he returns the money. I expect you will give immediate attention to this matter. I look forward to receiving your response.

Yours faithfully,
John