You recently took a part-time job working for a local company. After a few weeks, you realised there were some problems with the job.

 

Write a letter to the manager of the company. In your letter:

​

• explain why you took the job

• describe the problems that you experienced

• suggest what could be done about them.

​

 

Write at least 150 words.

You should spend about 20 minutes on this task.

​

Dear Mr Chen,
 
My name is Rona Lyn Olivar. I am one of your part-time receptionists in your Brighthand hotel for 2 weeks now. I am writing to you today because of the two problems I have encountered in the reception area that you are not aware of.

Firstly, duty staffs at night shift are always inside of the hotel's quarters sleeping. Only I and Lindsay who is also new in the area are working at night time. Even if we knock them at their door when there were many guests arrived on Saturday evening, they still did not mind us. This happens 3 times already and I think you must know it.

Secondly, the food items that are supposed to be cooked for the hotel customers were eaten by some of the head staffs. One of the breakfast meals that were not eaten by one of the guests were brought to the staff quarters and ate by the head. I believe this is against the rule of the company.

I think they should be reprimanded so that they should learn their lesson and I look forward to your response regarding this matter.
 
 
Yours sincerely,
R.Olivar

​

​